This page is designed to answer some of the most common questions people have about gynaecological care with me, Dr Phoebe Hong.
If you have a specific question, please phone the practice on (07) 4230 0030.
Will I need an internal examination?
You don’t always need an internal examination – it depends on the reason for your visit.
Also, you don’t need to have an internal examination if you don’t want to have one. Nothing will happen without your consent. You can also request a chaperone or support person to attend if that helps you to feel more comfortable.
If you don’t want an internal examination, we can discuss your options during your appointment.
Do I need to reschedule my appointment if I am having my period?
You don’t always need to reschedule your appointment if you have your period. It depends on the reason for the appointment – as well as whether you need any procedures.
If your appointment is for a Pap smear or colposcopy, though, it is best to reschedule.
if you’re unsure, please phone the practice on (07) 4230 0030, and we can discuss your options.
What should I bring with me when I come for an appointment?
When you come for your first appointment, please bring your:
- Referral letter
- Copies of results, ultrasounds, and any relevant information
- Medicare card, DVA card, Pension card
- Private health fund information
Don’t worry if you don’t have a copy of your results or scan reports – we can request these on your behalf.
If you haven’t been able to complete your Patient Registration Form, please arrive 15 minutes early, so we have time to register you in our system.
What are your fees?
I charge a fixed consultation fee (please click HERE to view our current fee schedule) However, there will be extra charges for procedures, such as Mirena insertion. These fees vary, so please phone the practice on (07) 4230 0030 to discuss our current fee structure.
If you need treatments or surgery, there may also be additional ‘out-of-pocket’ costs for some types of surgery – though we try to keep these minimal so you can claim the majority of costs with your private health insurer.
It’s important to discuss your level of cover with your private health insurer.
How long is my referral valid?
The referral letter issued by your GP is valid for 12 months from the day of the first appointment.
Referrals from other specialists are only valid for 3 months.
If you would like to make an appointment and your referral has expired, please request a new referral letter. A current referral is important because it means a health professional has recently seen you and provided the most up-to-date assessment of your health concerns.
Do I need a referral?
If you would like to claim the Medicare rebate for your appointment, you will need a referral letter, which you can get from your GP.
You can still make an appointment without a referral letter, though you will need to pay the full fee out of pocket.
If you would like to make an appointment to discuss your health concern, please phone the practice on (07) 4230 0030.